SERVICES
We elevate the care industry.
It’s what we do.
Lifting You Up
We look forward to exceeding your expectations as we address the full range of LTC pharmaceutical needs. Our benefits are simply better than the rest. Kudos to anyone who can suggest something we’re missing.
- We are yours, and yours alone. Our pharmacy team is 100% focused on licensed care agencies and facilities. No walk-in traffic. Zero retail acrobatics. Not a single distraction.
- We’re intentional about being impressively flexible in all aspects of your experience. We don’t tell you how to fit us; instead, you call the shots. We pivot to fit you.
- We have a concrete stake in your outcome. Our dedicated pharmacists oversee all aspects of your 24/7 pharmaceutical solution, yet the heartbeat of our locally-owned and family-operated company is Rockhill Manor, an assisted living campus in Kansas City that our in-house team has lovingly operated for 50+ years. You can count on our continued investment in you … because we ARE you.
We skillfully administer paper MAR systems, and our comprehensive pharmacy management software interfaces with 60+ eMAR/EHR, including ALMSA (Yardi), BlueStep, ECP (Extended Care Pro), PointClickCare, QuickMAR (CareSuite), and Therap.
You can schedule an in-person eMAR/EHR demo with our in-house interface expert.
Our HIPAA-compliant texting app enables secure texting of pictures of doctor’s orders to initiate a new medication order (in lieu of fax) through any mobile phone with a cellular network connection.
On your end: No apps to download. No software to acquire. No logins to manage. No fees or subscriptions.
Simply click on the submit doctor’s orders links anywhere on our website, then enter your name and mobile number in the provided fields. Our automated system will instantly text your phone a secure link to our HIPAA-compliant portal.
Click that secure link. You’re in. And you’re texting.
Now capture a clear image of any doctor’s orders with the app’s built-in camera feature. If your image is obtained in that manner, it will not be stored on your device in any photo gallery, further protecting the patient’s protected health information (PHI).
Our team will respond to all messages and images conveyed through our texting app during our regular hours of operation.
We efficiently dispatch daily and on-demand deliveries to a wide radius of licensed long-term-care (LTC) settings in the Midwest region, including a vast range of thriving Kansas and Missouri care facilities.
Our pharmacy’s primary location and delivery hub is situated in the heart of Kansas City, Missouri, with direct access to all major highways.
We don’t lose a minute reaching you. And chances are, we’re already on the way. We’ll go the distance for you.
If medication dosing is stable in your care setting, consider our MULTI-dose packaging as a means to simplify your medication management.
Ask us us for unique MULTI-dose features:
- Our Medicine-On-Time multi-dose card system includes the latest in removable high-capacity dosing cups.
- Dosing is exact with a date-specific layout.
- You can opt for detailed, unmistakable color photos of the patient and/or pharmaceutical to be dispensed.
- Each card has unlimited pass times of your choosing.
- Pass times are color-coded to coordinate with five common pass-time intervals (morning, noon, afternoon, evening, bedtime).
Further, we extend even MORE attributes/customization for our full range of blister cards, including both single- and multi-dose packaging. See “MORE Blister Card Flexing” for the comprehensive list.
We go above and beyond with additional attributes and customization for our full range of blister cards, both single-dose and multi-dose (Medicine-On-Time).
Ask us for features available for ALL cards:
- We have versatile day-supply (unit-dose) options to accommodate off-site appointments, day programs, and school and work settings.
- Our color tiers (when opting for color-coded pass times on cards) coordinate perfectly with our paper MAR colors for further error reduction in paper-MAR settings.
- Our color tiering coordinates between single- and multi-dose packaging to assist care staff who dispense medication from both styles of packaging.
- We include detailed, unmistakable written descriptions of the exact pharmaceutical to be dispensed.
- Controlled Medication cards are clearly stamped with a distinct red “C” (coordinating with the red “C” stamped on the paper MAR).
- Cycle durations and start dates are of your choosing (most facilities administer to match the calendar by floating a 30-day, 28-day, or weekly 7-day cycle).
- All packaging is responsibly sourced from USA-based manufacturers.
Further, we have additional UNIQUE attributes/customization specific to our single-dose and multi-dose packaging styles. See “Single-Dose Blister Cards” and “Multi-Dose Blister Cards” for those unique features.
Tell us if you have a different packaging need. We want to flex all possible solutions when it comes to improving for you.
We aim to be your partner in on-site certification. You can schedule our in-person interactive, pharmacy-led First Aid/CPR certification for four to ten of your staff per session.
In addition, we can link your staff to resources for Insulin Administration certification and Level I Medication Aide (LIMA) certification.
Our pharmacists are pleased to administer influenza (flu) and pneumococcal vaccination clinics for customers. You can schedule our annual on-site vaccinations September through November, the peak timeframe during which your residents will benefit most from boosted resistance to common seasonal illness.
Additionally, our billing specialists will directly bill Medicare, Medicaid, and private insurance for all applicable immunizations. In most cases, residents will only be responsible for their co-pay.
Ask us for additional information about self-pay pricing and staff discounts.
When you’re dialing our main number to speak with us during our regular hours of operation, we’re under the impression that the best way to answer that call is with an actual person.
Therefore, we forgo complex, impersonal phone menus and pre-recorded greetings. No waiting. No hoops. No kidding. We’re here for you.
Try us out at 816.799.0123 during our regular hours*, and see what happens.
*Regular hours of operation are 8 a.m. to 5 p.m. Monday through Friday, and 9 a.m. to 3 p.m. Saturday, excluding holidays.
Count on us to deliver continuous service throughout any adverse situation, including severe weather events. Rain or shine. Or hail. Or blizzard. Seriously.
We’re emergency ready with back-up systems, including a commercial standby generator that provides uninterrupted electrical service to our freestanding building, redundant computer systems for fail-safe operations, all-systems-go staffing plans appropriate for adverse events, drivers ready to deliver in all conditions, and established relationships with outside courier services to assist as needed.
Our pharmacy team is proactive in implementing forward-thinking internal processes in the pharmacy setting and protective security modules in our digital management system to ensure that your inventory, finance, and prescription records are protected.
For example, protective security modules in our pharmacy management system track all occasions in which a member of our team makes any change to a patient profile, as well as tiering internal access to our systems to correspond with the role of the person accessing your data.
We implement best practices and systems that will meaningfully restore hours back to your clock.
Ask us for these optional tools and features:
- Our convenient, state-of-the-art texting app that enables secure texting of pictures of doctor’s orders to initiate a new medication order (in lieu of fax). No apps to download. No software to acquire. No logins to manage. No fees or subscriptions.
- Reverse numerical labeling (31-1) of the unit dosing on your single-dose Controlled Medication packaging, which expedites inventory counts. Your inventory is as simple as reading the digit adjacent to the very next dose.
- Complimentary new/readmission paperwork in our online toolkit, which can be pre-printed for you by our team upon request to save your staff valuable time with new admissions (pre-printing includes all disclosed prescriptions, medications, and dosages, as well as a precise itemized dosage per unit).
- On-demand reporting. One call and we’ll make your reports, immediately transferring your information to a spreadsheet, database, or report application for further analysis.
- Finally, refer to our “Error Annihilation” section on this page for an extensive list of time-tested tools to eliminate errors and noticeably diminish your paperwork/workload. Fewer difficulties leaves more time for you!
Further, all customers benefit from:
- Our pre-packing of common medication orders for faster customer fulfillment. Your order is typically ready before you even place it. Faster in, faster out.
- An internal workflow software upgrade that maximizes our pharmacy’s available resources and improves efficiency and productivity. Every day is a good day at our pharmacy.
- Obsessive upgrades to our pharmacy management system to achieve real-time efficiencies, including a dashboard application that displays all prescription processing queue activity as it unfolds. You won’t need to follow up on orders because our pharmacists are already on top of it.
Tell us if there’s something else we could do to add hours back to your clock.
We’re your long-standing state-of-the-art paperless pharmacy solution, continually building on our year-over-year operating efficiency while positioning our talented team with the enviable means to nimbly scale our capacity as you scale yours.
Further, our deliveries are actively monitored electronically with handheld devices, permitting us to locate original and revised orders in a matter of seconds.
We aim to deliver a noticeable reduction in errors covering all aspects of medication administration at the care facilities we serve.
Ask us for these optional tools and features:
- Single-dose and multi-dose medication blister cards that can be color-coded and organized by pass time (morning, noon, afternoon, evening, bedtime). Color tiering coordinates between single- and multi-dose packaging, as well as with our paper MAR forms for further error reduction in paper-MAR care settings.
- Reverse numerical labeling (31-1) of the unit dosing on your single-dose Controlled Medication packaging. Your inventory is as simple as reading the digit adjacent to the very next dose. Precision never felt so good.
- Multiple, separate, easy-to-read labels for a single medication dispensed at varying doses to a resident during the course of a day (our pharmacy refers to this as Split Sig labeling).
- FREE alerts for anticipated refills that remain unfilled, where our team will reach out weekly with any discrepancies in your anticipated ordering patterns.
- Complimentary new/readmission paperwork in our online toolkit, which can be pre-printed for you by our team upon request to eliminate dosing and charting errors that can occur with manual transcription (pre-printing includes all disclosed prescriptions, medications, and dosages, as well as a precise itemized dosage per unit).
Then all customers benefit from:
- Paper MARs (for facilities who have the paper system) with detailed, unmistakable color pictures of the patient and exact pharmaceutical to be dispensed by your certified staff.
- Detailed monographs outlining each drug product’s precautions, drug-to-drug interactions, proper use/storage, and side effects.
50+ yrs – Rockhill Manor history
40+ yrs – Director of Pharmacy tenure
20+ yrs – Rockhill Pharmacy history
10+ yrs – Typical Rockhill staff tenure
0+ yrs – Start the clock and join us!
As a regional family-operated pharmacy, we’re uniquely situated to be spectacularly flexible with respect to MAR/eMAR/EHR formatting.
Most of our forms are completely customizable and available in your preferred output. Simply tell us which forms to populate with custom data or fields of your choosing; alternatively, our online toolkit includes blank PDFs for these forms:
Medical Administration Record
- MAR – Diabetic
- MAR – Injections
- MAR – Lab
- MAR – PRN
- MAR – Routine
- MAR – Treatment
- Physician Order Sheet
Compliance + Administration
- Background-Check Alternatives DMH MO
- CLIA Certificate of Waiver
- Controlled Medication Shift Change Record
- Insulin Storage/Expiration Guidelines
- Medication Request – Leave of Pass
- Medication Request – Refill
- Refrigerator Temp Log – CDC
- Refrigerator Temp Log – Rockhill
- T.E.D. Hose/Stockings Order Request
Our HIPAA-compliant texting app enables secure texting of messages, including pictures of bar codes and written refill requests, to pharmacy staff during our regular hours of operation.
On your end: No apps to download. No software to acquire. No logins to manage. No fees or subscriptions.
Further, there are no images stored on your device in any photo gallery when you capture the image with the texting app’s built-in camera feature, protecting the patient’s protected health information (PHI).
Our team will respond to all messages and images conveyed through our texting app during our regular hours of operation.
We take great pride in our staff, which includes our full-time dedicated delivery specialists. In addition, we manage our own delivery system, including our fleet of branded delivery vehicles, to ensure responsible and knowledgable delivery of all pharmaceuticals.
We only contract with outside courier services when it directly benefits you, the customer. And, even then, all daily and on-demand delivery during our fully-staffed hours is 100% covered in our cost of doing business (free to you).
Further, proper* after-hours urgent dispatch is also 100% covered (once again, free).
*Proper after-hours urgent dispatch excludes expired/terminated refills.
If you have frequent mid-cycle changes or regularly dispense short-term or Controlled Medications in your care setting, consider our SINGLE-dose packaging as a means to simplify your medication management.
Ask us for unique SINGLE-dose features:
- Our single-dose card system is streamlined to seat a single medication, permitting you to tender an easy card swap with our pharmacy when your patient dosing is adjusted. (Meanwhile, the other medications prescribed to your patient will conveniently remain with your staff in their separate cards during the swap.)
- Plus, our calendar-date labeling of 1-31 on this card (representing the days of the month) provides a clear indicator when each unit dose should be administered. Further, we even seat the medication in the space labeled “31” if that date applies during your scheduled floating cycle.
- BONUS. Customers can opt for reverse numerical labeling (31-1) of the unit-dosing on your Controlled Medication packaging, which expedites inventory counts. Your inventory is as simple as reading the digit adjacent to the very next dose.
- Each card is specific to one pass time (morning, noon, afternoon, evening, or bedtime) and is labeled to indicate all calendar days in your cycle.
- Cards can be white or color-coded to coordinate with the pass-time intervals (colors are extra prominent for an obvious visual cue).
Further, we extend even MORE attributes/customization for our full range of blister cards, including both single- and multi-dose packaging. See “MORE Blister Card Flexing” for the comprehensive list.
We invite you to try our intentionally freeing alternative to securing pharmacy services in your licensed care setting: NO long-term contracts or meandering commitments. Zilch.
It’s our take that the honest way for us to earn a smile at your doorstep is to demonstrate that we’re worthy of your discerning pick.
Thus, trust secures our partnership. We’re confident that once you try us, you’ll always want to be with us.
Our trophy is the customer retention we delight in year after year–since we must earn your handshake each and every day. You’re just one step away from the dream-pharmacy outcome.
We’re your participating Medicare Part B provider of diabetic supplies, including glucose monitors, lancets, and test strips.
Goodbye mail order.
Hello diabetic supplies delivered in person and on time.
Current customers can get their diabetic supplies on the road ASAP by submitting the Authorization – Diabetic Supplies (Medicare Part B) form in our online toolkit.
We proudly offer in-service education and industry-hosted keynote dinners for customers, all tailored to meet your specific staffing needs.
You can schedule in-service education on any topic of interest. Our subject-matter experts will generously spend whatever time is needed to ensure you have current industry knowledge.
A handful of our at-the-ready topics:
- Optimal treatments for seizure disorders, depression, schizophrenia, diabetes mellitus, and more.
- Helpful strategies for smoking cessation or weight loss.
- Insight regarding any specified drug product’s precautions, drug-to-drug interactions, proper use/storage, and side effects.
Our pharmacists are experts in state and federal regulations. You can schedule our in-house team to partner on site with your certified staff to create customized plans and procedures, including systems for you to stay in compliance with regulatory agencies for your level of care served.
All in-person pharmacist consultations will address proper medication utilization in relation to each resident’s health history, along with a full assessment of potential issues related to administration of pharmaceuticals, proper medication handling and storage, efficient medication pass times, reduction of unnecessary or inappropriate medications, and disease management programs.
In addition, you can schedule our pharmacists to conduct on-site drug-regimen reviews to ensure optimal patient outcomes, adhering to an established schedule of thorough evaluations at the interval mandated by your state regulatory agencies.
Finally, you can schedule our in-house team to administer on-site pharmacist inspections, including inspection of medication rooms and medication carts, as well as medication pass observation.
The resulting recommendations and findings from on-site meetings will be provided immediately. We have the experience to assess on the spot.
We provide 24/7 on-call availability for urgent and emergency after-hours needs, including on weekends and holidays.
Our main number 816.799.0123 will route you to our on-call pharmacist; or, you can dial our AFTER-HOURS pharmacist directly at 816.876.8609.
In addition, our pharmacy is fully staffed during the regular hours of operation, 8 a.m. to 5 p.m. Monday through Friday, and 9 a.m. to 3 p.m. Saturday, excluding holidays.
For customers who desire additional tools to stay in compliance with state and federal regulatory agencies like DHSS* and DMH*, we offer systems that will continuously monitor when refills are anticipated, as well as software that serves the complex medication and reporting requirements of nursing homes and assisted living facilities.
Simply ask us for your FREE ongoing alerts for anticipated refills that remain unfilled, and our team will reach out weekly with any discrepancies in your anticipated ordering patterns. At that time, your staff would have an opportunity to assess if any flagged medications were not dispensed at their prescribed rate, instantly empowering your team to address the oversight.
In addition, you can schedule on-site pharmacist meetings to further support your goal of staying in compliance.
*Regulatory agencies may include the Department of Health and Senior Services (DHSS), Department of Health and Human Services (HHS), Administration for Community Living (ACL), Department of Mental Health (DMH), and/or National Institute of Mental Health (NIMH).
Our billing specialists know health insurance and will meticulously serve you in all respects, including acquiring prior authorizations on your behalf, offering Medicare Part D support, and direct-billing incoming prescription orders to Medicare, Medicaid, and private insurers, as applicable.
Further, our pharmacy management software ensures patient and insurance carrier balances are readily available at a glance. We consummately work on your behalf to prevent any interruption in a patient’s medication delivery.
Since 2001, Rockhill Pharmacy has efficiently dispatched daily and on-demand deliveries to a broad range of licensed long-term-care (LTC) settings, including IDD, ALF, RCF, SNF, and ISL, in Missouri, Kansas, and the larger Midwest region.
- Assisted Living Facilities (AL or ALF), or Supportive Housing, or Congregate Housing
- Behavioral Health Treatment
- Group Homes, or Board and Care Housing
- Home Plus
- Hospice Care Facilities
- Individualized Supported Living (ISL) Services
- Inpatient Rehabilitation Facilities (IRF)
- Intermediate Care Facilities for Individuals with Intellectual Disabilities (IDD, ICF-IDD or ICF-IID)
- Nursing Facilities for Mental Health
- Psychiatric Residential Treatment Facilities (PRTF), or Residential Mental Health Treatment Facilities
- Residential Care Facilities (RCF)
- Residential Treatment Centers (RTC), or Addiction Treatment Centers, or Opioid Treatment Programs (OTP)
- Respite Care Facilities
- Skilled Nursing Facilities (SNF), or Memory Care Facilities
- Transitional Living Programs (TLP)
- We are yours, and yours alone. Our pharmacy team is 100% focused on licensed care agencies and facilities. No walk-in traffic. Zero retail acrobatics. Not a single distraction.
- We’re intentional about being impressively flexible in all aspects of your experience. We don’t tell you how to fit us; instead, you call the shots. We pivot to fit you.
- We have a concrete stake in your outcome. Our dedicated pharmacists oversee all aspects of your 24/7 pharmaceutical solution, yet the heartbeat of our locally-owned and family-operated company is Rockhill Manor, an assisted living campus in Kansas City that our in-house team has lovingly operated for 50+ years. You can count on our continued investment in you … because we ARE you.
50+ yrs – Rockhill Manor history
40+ yrs – Director of Pharmacy tenure
20+ yrs – Rockhill Pharmacy history
10+ yrs – Typical Rockhill staff tenure
0+ yrs – Start the clock and join us!
We skillfully administer paper MAR systems, and our comprehensive pharmacy management software interfaces with 60+ eMAR/EHR, including ALMSA (Yardi), BlueStep, ECP (Extended Care Pro), PointClickCare, QuickMAR (CareSuite), and Therap.
You can schedule an in-person eMAR/EHR demo with our in-house interface expert.
As a regional family-operated pharmacy, we’re uniquely situated to be spectacularly flexible with respect to MAR/eMAR/EHR formatting.
Most of our forms are completely customizable and available in your preferred output. Simply tell us which forms to populate with custom data or fields of your choosing; alternatively, our online toolkit includes blank PDFs for these forms:
Medical Administration Record
- MAR – Diabetic
- MAR – Injections
- MAR – Lab
- MAR – PRN
- MAR – Routine
- MAR – Treatment
- Physician Order Sheet
Compliance + Administration
- Background-Check Alternatives DMH MO
- CLIA Certificate of Waiver
- Controlled Medication Shift Change Record
- Insulin Storage/Expiration Guidelines
- Medication Request – Leave of Pass
- Medication Request – Refill
- Refrigerator Temp Log – CDC
- Refrigerator Temp Log – Rockhill
- T.E.D. Hose/Stockings Order Request
Our HIPAA-compliant texting app enables secure texting of messages, including pictures of bar codes and written refill requests, to pharmacy staff during our regular hours of operation.
On your end: No apps to download. No software to acquire. No logins to manage. No fees or subscriptions.
Further, there are no images stored on your device in any photo gallery when you capture the image with the texting app’s built-in camera feature, protecting the patient’s protected health information (PHI).
Our team will respond to all messages and images conveyed through our texting app during our regular hours of operation.
Our HIPAA-compliant texting app enables secure texting of pictures of doctor’s orders to initiate a new medication order (in lieu of fax) through any mobile phone with a cellular network connection.
On your end: No apps to download. No software to acquire. No logins to manage. No fees or subscriptions.
Simply click on the submit doctor’s orders links anywhere on our website, then enter your name and mobile number in the provided fields. Our automated system will instantly text your phone a secure link to our HIPAA-compliant portal.
Click that secure link. You’re in. And you’re texting.
Now capture a clear image of any doctor’s orders with the app’s built-in camera feature. If your image is obtained in that manner, it will not be stored on your device in any photo gallery, further protecting the patient’s protected health information (PHI).
Our team will respond to all messages and images conveyed through our texting app during our regular hours of operation.
We take great pride in our staff, which includes our full-time dedicated delivery specialists. In addition, we manage our own delivery system, including our fleet of branded delivery vehicles, to ensure responsible and knowledgable delivery of all pharmaceuticals.
We only contract with outside courier services when it directly benefits you, the customer. And, even then, all daily and on-demand delivery during our fully-staffed hours is 100% covered in our cost of doing business (free to you).
Further, proper* after-hours urgent dispatch is also 100% covered (once again, free).
*Proper after-hours urgent dispatch excludes expired/terminated refills.
We efficiently dispatch daily and on-demand deliveries to a wide radius of licensed long-term-care (LTC) settings in the Midwest region, including a vast range of thriving Kansas and Missouri care facilities.
Our pharmacy’s primary location and delivery hub is situated in the heart of Kansas City, Missouri, with direct access to all major highways.
We don’t lose a minute reaching you. And chances are, we’re already on the way. We’ll go the distance for you.
We invite you to try our intentionally freeing alternative to securing pharmacy services in your licensed care setting: NO long-term contracts or meandering commitments. Zilch.
It’s our take that the honest way for us to earn a smile at your doorstep is to demonstrate that we’re worthy of your discerning pick.
Thus, trust secures our partnership. We’re confident that once you try us, you’ll always want to be with us.
Our trophy is the customer retention we delight in year after year–since we must earn your handshake each and every day. You’re just one step away from the dream-pharmacy outcome.
If medication dosing is stable in your care setting, consider our MULTI-dose packaging as a means to simplify your medication management.
Ask us for unique MULTI-dose features:
- Our Medicine-On-Time multi-dose card system includes the latest in removable high-capacity dosing cups.
- Dosing is exact with a date-specific layout.
- You can opt for detailed, unmistakable color photos of the patient and/or pharmaceutical to be dispensed.
- Each card has unlimited pass times of your choosing.
- Pass times are color-coded to coordinate with five common pass-time intervals (morning, noon, afternoon, evening, bedtime).
Further, we extend even MORE attributes/customization for our full range of blister cards, including both single- and multi-dose packaging. See “MORE Blister Card Flexing” for the comprehensive list.
If you have frequent mid-cycle changes or regularly dispense short-term or Controlled Medications in your care setting, consider our SINGLE-dose packaging as a means to simplify your medication management.
Ask us for unique SINGLE-dose features:
- Our single-dose card system is streamlined to seat a single medication, permitting you to tender an easy card swap with our pharmacy when your patient dosing is adjusted. (Meanwhile, the other medications prescribed to your patient will conveniently remain with your staff in their separate cards during the swap.)
- Plus, our calendar-date labeling of 1-31 on this card (representing the days of the month) provides a clear indicator when each unit dose should be administered. Further, we even seat the medication in the space labeled “31” if that date applies during your scheduled floating cycle.
- BONUS. Customers can opt for reverse numerical labeling (31-1) of the unit-dosing on your Controlled Medication packaging, which expedites inventory counts. Your inventory is as simple as reading the digit adjacent to the very next dose.
- Each card is specific to one pass time (morning, noon, afternoon, evening, or bedtime) and is labeled to indicate all calendar days in your cycle.
- Cards can be white or color-coded to coordinate with the pass-time intervals (colors are extra prominent for an obvious visual cue).
Further, we extend even MORE attributes/customization for our full range of blister cards, including both single- and multi-dose packaging. See “MORE Blister Card Flexing” for the comprehensive list.
We go above and beyond with additional attributes and customization for our full range of blister cards, both single-dose and multi-dose (Medicine-On-Time).
Ask us for features available for ALL cards:
- We have versatile day-supply (unit-dose) options to accommodate off-site appointments, day programs, and school and work settings.
- Our color tiers (when opting for color-coded pass times on cards) coordinate perfectly with our paper MAR colors for further error reduction in paper-MAR settings.
- Our color tiering coordinates between single- and multi-dose packaging to assist care staff who dispense medication from both styles of packaging.
- We include detailed, unmistakable written descriptions of the exact pharmaceutical to be dispensed.
- Controlled Medication cards are clearly stamped with a distinct red “C” (coordinating with the red “C” stamped on the paper MAR).
- Cycle durations and start dates are of your choosing (most facilities administer to match the calendar by floating a 30-day, 28-day, or weekly 7-day cycle).
- All packaging is responsibly sourced from USA-based manufacturers.
Further, we have additional UNIQUE attributes/customization specific to our single-dose and multi-dose packaging styles. See “Single-Dose Blister Cards” and “Multi-Dose Blister Cards” for those unique features.
Tell us if you have a different packaging need. We want to flex all possible solutions when it comes to improving for you.
We’re your participating Medicare Part B provider of diabetic supplies, including glucose monitors, lancets, and test strips.
Goodbye mail order.
Hello diabetic supplies delivered in person and on time.
Current customers can get their diabetic supplies on the road ASAP by submitting the Authorization – Diabetic Supplies (Medicare Part B) form in our online toolkit.
We aim to be your partner in on-site certification. You can schedule our in-person interactive, pharmacy-led First Aid/CPR certification for four to ten of your staff per session.
In addition, we can link your staff to resources for Insulin Administration certification and Level I Medication Aide (LIMA) certification.
We proudly offer in-service education and industry-hosted keynote dinners for customers, all tailored to meet your specific staffing needs.
You can schedule in-service education on any topic of interest. Our subject-matter experts will generously spend whatever time is needed to ensure you have current industry knowledge.
A handful of our at-the-ready topics:
- Optimal treatments for seizure disorders, depression, schizophrenia, diabetes mellitus, and more.
- Helpful strategies for smoking cessation or weight loss.
- Insight regarding any specified drug product’s precautions, drug-to-drug interactions, proper use/storage, and side effects.
Our pharmacists are pleased to administer influenza (flu) and pneumococcal vaccination clinics for customers. You can schedule our annual on-site vaccinations September through November, the peak timeframe during which your residents will benefit most from boosted resistance to common seasonal illness.
Additionally, our billing specialists will directly bill Medicare, Medicaid, and private insurance for all applicable immunizations. In most cases, residents will only be responsible for their co-pay.
Ask us for additional information about self-pay pricing and staff discounts.
Our pharmacists are experts in state and federal regulations. You can schedule our in-house team to partner on site with your certified staff to create customized plans and procedures, including systems for you to stay in compliance with regulatory agencies for your level of care served.
All in-person pharmacist consultations will address proper medication utilization in relation to each resident’s health history, along with a full assessment of potential issues related to administration of pharmaceuticals, proper medication handling and storage, efficient medication pass times, reduction of unnecessary or inappropriate medications, and disease management programs.
In addition, you can schedule our pharmacists to conduct on-site drug-regimen reviews to ensure optimal patient outcomes, adhering to an established schedule of thorough evaluations at the interval mandated by your state regulatory agencies.
Finally, you can schedule our in-house team to administer on-site pharmacist inspections, including inspection of medication rooms and medication carts, as well as medication pass observation.
The resulting recommendations and findings from on-site meetings will be provided immediately. We have the experience to assess on the spot.
When you’re dialing our main number to speak with us during our regular hours of operation, we’re under the impression that the best way to answer that call is with an actual person.
Therefore, we forgo complex, impersonal phone menus and pre-recorded greetings. No waiting. No hoops. No kidding. We’re here for you.
Try us out at 816.799.0123 during our regular hours*, and see what happens.
*Regular hours of operation are 8 a.m. to 5 p.m. Monday through Friday, and 9 a.m. to 3 p.m. Saturday, excluding holidays.
We provide 24/7 on-call availability for urgent and emergency after-hours needs, including on weekends and holidays.
Our main number 816.799.0123 will route you to our on-call pharmacist; or, you can dial our AFTER-HOURS pharmacist directly at 816.876.8609.
In addition, our pharmacy is fully staffed during the regular hours of operation, 8 a.m. to 5 p.m. Monday through Friday, and 9 a.m. to 3 p.m. Saturday, excluding holidays.
Count on us to deliver continuous service throughout any adverse situation, including severe weather events. Rain or shine. Or hail. Or blizzard. Seriously.
We’re emergency ready with back-up systems, including a commercial standby generator that provides uninterrupted electrical service to our freestanding building, redundant computer systems for fail-safe operations, all-systems-go staffing plans appropriate for adverse events, drivers ready to deliver in all conditions, and established relationships with outside courier services to assist as needed.
For customers who desire additional tools to stay in compliance with state and federal regulatory agencies like DHSS* and DMH*, we offer systems that will continuously monitor when refills are anticipated, as well as software that serves the complex medication and reporting requirements of nursing homes and assisted living facilities.
Simply ask us for your FREE ongoing alerts for anticipated refills that remain unfilled, and our team will reach out weekly with any discrepancies in your anticipated ordering patterns. At that time, your staff would have an opportunity to assess if any flagged medications were not dispensed at their prescribed rate, instantly empowering your team to address the oversight.
In addition, you can schedule on-site pharmacist meetings to further support your goal of staying in compliance.
*Regulatory agencies may include the Department of Health and Senior Services (DHSS), Department of Health and Human Services (HHS), Administration for Community Living (ACL), Department of Mental Health (DMH), and/or National Institute of Mental Health (NIMH).
Our pharmacy team is proactive in implementing forward-thinking internal processes in the pharmacy setting and protective security modules in our digital management system to ensure that your inventory, finance, and prescription records are protected.
For example, protective security modules in our pharmacy management system track all occasions in which a member of our team makes any change to a patient profile, as well as tiering internal access to our systems to correspond with the role of the person accessing your data.
Our billing specialists know health insurance and will meticulously serve you in all respects, including acquiring prior authorizations on your behalf, offering Medicare Part D support, and direct-billing incoming prescription orders to Medicare, Medicaid, and private insurers, as applicable.
Further, our pharmacy management software ensures patient and insurance carrier balances are readily available at a glance. We consummately work on your behalf to prevent any interruption in a patient’s medication delivery.
We implement best practices and systems that will meaningfully restore hours back to your clock.
Ask us for these optional tools and features:
- Our convenient, state-of-the-art texting app that enables secure texting of pictures of doctor’s orders to initiate a new medication order (in lieu of fax). No apps to download. No software to acquire. No logins to manage. No fees or subscriptions.
- Reverse numerical labeling (31-1) of the unit dosing on your single-dose Controlled Medication packaging, which expedites inventory counts. Your inventory is as simple as reading the digit adjacent to the very next dose.
- Complimentary new/readmission paperwork in our online toolkit, which can be pre-printed for you by our team upon request to save your staff valuable time with new admissions (pre-printing includes all disclosed prescriptions, medications, and dosages, as well as a precise itemized dosage per unit).
- On-demand reporting. One call and we’ll make your reports, immediately transferring your information to a spreadsheet, database, or report application for further analysis.
- Finally, refer to our “Error Annihilation” section on this page for an extensive list of time-tested tools to eliminate errors and noticeably diminish your paperwork/workload. Fewer difficulties leaves more time for you!
Further, all customers benefit from:
- Our pre-packing of common medication orders for faster customer fulfillment. Your order is typically ready before you even place it. Faster in, faster out.
- An internal workflow software upgrade that maximizes our pharmacy’s available resources and improves efficiency and productivity. Every day is a good day at our pharmacy.
- Obsessive upgrades to our pharmacy management system to achieve real-time efficiencies, including a dashboard application that displays all prescription processing queue activity as it unfolds. You won’t need to follow up on orders because our pharmacists are already on top of it.
Tell us if there’s something else we could do to add hours back to your clock.
We aim to deliver a noticeable reduction in errors covering all aspects of medication administration at the care facilities we serve.
Ask us for these optional tools and features:
- Single-dose and multi-dose medication blister cards that can be color-coded and organized by pass time (morning, noon, afternoon, evening, bedtime). Color tiering coordinates between single- and multi-dose packaging, as well as with our paper MAR forms for further error reduction in paper-MAR care settings.
- Reverse numerical labeling (31-1) of the unit dosing on your single-dose Controlled Medication packaging. Your inventory is as simple as reading the digit adjacent to the very next dose. Precision never felt so good.
- Multiple, separate, easy-to-read labels for a single medication dispensed at varying doses to a resident during the course of a day (our pharmacy refers to this as Split Sig labeling).
- FREE alerts for anticipated refills that remain unfilled, where our team will reach out weekly with any discrepancies in your anticipated ordering patterns.
- Complimentary new/readmission paperwork in our online toolkit, which can be pre-printed for you by our team upon request to eliminate dosing and charting errors that can occur with manual transcription (pre-printing includes all disclosed prescriptions, medications, and dosages, as well as a precise itemized dosage per unit).
Then all customers benefit from:
- Paper MARs (for facilities who have the paper system) with detailed, unmistakable color pictures of the patient and exact pharmaceutical to be dispensed by your certified staff.
- Detailed monographs outlining each drug product’s precautions, drug-to-drug interactions, proper use/storage, and side effects.
We’re your long-standing state-of-the-art paperless pharmacy solution, continually building on our year-over-year operating efficiency while positioning our talented team with the enviable means to nimbly scale our capacity as you scale yours.
Further, our deliveries are actively monitored electronically with handheld devices, permitting us to locate original and revised orders in a matter of seconds.
Since 2001, Rockhill Pharmacy has efficiently dispatched daily and on-demand deliveries to a broad range of licensed long-term-care (LTC) settings, including IDD, ALF, RCF, SNF, and ISL, in Missouri, Kansas, and the larger Midwest region.
- Assisted Living Facilities (AL or ALF), or Supportive Housing, or Congregate Housing
- Behavioral Health Treatment
- Group Homes, or Board and Care Housing
- Home Plus
- Hospice Care Facilities
- Individualized Supported Living (ISL) Services
- Inpatient Rehabilitation Facilities (IRF)
- Intermediate Care Facilities for Individuals with Intellectual Disabilities (IDD, ICF-IDD or ICF-IID)
- Nursing Facilities for Mental Health
- Psychiatric Residential Treatment Facilities (PRTF), or Residential Mental Health Treatment Facilities
- Residential Care Facilities (RCF)
- Residential Treatment Centers (RTC), or Addiction Treatment Centers, or Opioid Treatment Programs (OTP)
- Respite Care Facilities
- Skilled Nursing Facilities (SNF), or Memory Care Facilities
- Transitional Living Programs (TLP)
