BECOME A CUSTOMER
We cherish getting to know you.
It’s what we do.
Your Pace is Our Pace
Your consideration of our comprehensive pharmacy solution typically starts with a quick intro chat with one of our leading contacts. We share our team’s time-tested best practices. You ask questions. We answer them. Take the first step today and tell us about yourself.
We make it easy for you.
If you sense there’s the possibility of a fit, our in-house team will contact your certified staff and/or administrators to firm up our in-depth understanding of your business model and needs. Your team’s primary point of contact guides who we reach out to, and we’re respectful of the limited times you may prefer for that contact.
Moreover, once we’ve scoped out the effective application of your current MAR/eMAR/EHR system, our in-house interface expert may propose alternate solutions for your consideration, including leading eMAR/EHR solutions to improve efficiency and accuracy. Your acceptance of any eMAR/EHR demo is completely optional, as we already skillfully administer paper MAR systems and interface with 60+ eMAR/EHR, including yours.
To conclude your consideration of our comprehensive pharmacy solution, we’ll succinctly present our fact-gathering results and recommendations to your decision makers, including a clear outline of the straightforward steps from here. This sleeves-rolled-up final presentation will leave you feeling confident in our team’s understanding of your business model and the seamless transition we’ll deliver.
When helpful to either side, we’ll welcome your momentary pause to consider knowledge gained from the planning meeting, address concerns, and/or tighten loose ends. Our overriding goal in serving you is to forever alleviate stress, and never add to it.
Once the entirety of the proposed partnership surpasses your expectations, we outline our earnest handshake on paper in the form of a one-year trial period (just enough time for you to learn about us, accept the abundant resources we commit to your team, and conclude that upgrading your pharmacy solution to Rockhill Pharmacy was the best decision you ever made).
From that point forward, all future service after the one-year trial period will be business as usual unless you tell us otherwise. We’ll see to it that you’re always in charge of the path forward.
Lastly, sit back as we provide expert resources through launch, delivering abundant in-service training for your certified staff and ensuring everyone on your team is ready to go. In addition, we’ll furnish any start-up supplies that were pre-approved by our Director of Pharmacy, which may include a Custom Medication Cart and/or Emergency Drug Box.
We launch. Get ready to smile.
